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Lesson 7.1 · Passive voice

The passive voice: ‘It has been approved’

We use the passive when we don’t say who did the action. In business, this is usually because the action was taken by an authority – a government, a regulator, a tax office, a bank – so it is obvious who did it and we don’t need to say.

From How to Use English Verb Tenses in Business by David Cox · 200+ diagrams for professional English

Why use the passive?

Active – we say who did it

The city council has approved our planning application.

Passive – it’s obvious who did it

Our planning application has been approved.

We make the passive with the verb be in the right tense + the past participle (approved, signed, reviewed…).

The passive in different tenses

Tense[be]Past participle
Present simple:Our tax documentsarereviewedevery year.
Present continuous:Our tax documentsare beingreviewedthis week.
Present perfect:Our tax documentshave beenreviewed
Past simple:Our tax documentswerereviewedlast week.
Past perfect:Our tax documentshad beenreviewedwhen we saw them.
will:Our tax documentswill bereviewednext week.
going to:Our tax documentsare going to bereviewednext week.

Present simple and present continuous passives

The word ‘being’ is very important to remember in present continuous passives. As the present continuous describes temporary situations, this is very common:

is / are doneA general, long-term habit

  • New policies are discussed every week.
  • Plans are always formulated in advance.
  • Applications are always reviewed thoroughly.
  • Tech issues are always fixed as soon as possible.

is / are BEING doneA temporary situation now

  • Policies are BEING discussed this week.
  • A plan is currently BEING formulated.
  • Your application is BEING reviewed.
  • Your technical issues are currently BEING fixed.

Talking about actions taken by authorities

The following verbs are very often used to talk about actions taken by governments or authorities which may affect a business:

  • has been announced
  • has been reviewed
  • has been approved
  • has been accepted
  • has been turned down
  • has been agreed
  • has been implemented
  • has been discussed
  • has been fined

Our application is currently being reviewed.

New regulations were announced last week.

A new deal has finally been agreed.

Present simple passives in action

The board holds a meeting every month,

Present simple to talk about a general, long-term habit

where all important issues are discussed.

Present simple passive to talk about a general, long-term habit

Other examples: Big companies are audited every 5 years. Important issues are debated every week in parliament.

Present continuous passives in action

We have to wait to begin the construction,

A present temporary situation, but we usually use present simple with ‘have to’

because our application for planning permission is still being reviewed.

Present continuous passive to talk about a present temporary situation

Other examples: The crisis is currently being discussed in parliament. The company are being investigated for fraud.

The present continuous passive for a fixed future plan

We are preparing some documents,

Present continuous to talk about a present temporary situation

because we are being audited next week.

Present continuous passive to talk about a fixed future plan

Other examples: The new measures are being reviewed again next week. The changes are a bit unclear. I have heard that they’re being discussed tomorrow.

Past simple passives in action

New regulations were announced last week.

Past simple passive to talk about a past event when we say ‘when’ it happened

They come into effect next year.

Present simple to talk about an official future event

Other examples: The match was cancelled last week due to bad weather. The plans weren’t discussed enough before they were implemented.

Present perfect passives in action

Planning permission for the construction has been approved,

Present perfect passive to talk about a past event which we haven’t moved on from (it has been approved, but we haven’t started the construction yet)

so we are going to begin at the start of next month.

‘Going to’ to talk about a future intention

Other examples: The issue has been discussed, but we don’t know the outcome yet. The measures have been implemented.

Talking about actions taken by your company

The passive makes your actions sound more official, but more distant from clients and colleagues. It is good for talking about contracts and admin:

  • has been received
  • has been approved
  • has been turned down
  • has been sent
  • has been delivered
  • has been signed
  • has been reached
  • has been discussed
  • has been prepared
  • has been solved
  • has been cancelled

All information has been sent to your email.

A new deal was reached last week.

Your order will be delivered later today.

Active or passive forms in business?

sounds more personalsounds more official

Active forms

“Many thanks for your request, we will get back to you as soon as possible!”

“We have reached some kind of agreement with them.”

Passive forms

“The contract has been signed by both parties.”

“Your application has been approved.”

“A deal has been reached.”

“Your request has been received.”

Using different passive forms for your company’s actions

Your order has been received,

Present perfect passive to talk about a past event which we still haven’t moved on from (the order has been received, but not processed yet)

and it will be processed in the next few days.

‘Will’ to make a spontaneous offer / promise

Your application is being processed.

Present continuous passive to talk about a present temporary situation

You will be notified

Passive ‘will’ to make a future offer / promise

as soon as a decision is made.

Present simple passive to talk about a future event after ‘as soon as’ (Lesson 2.5)

Practise this lesson

Be in the right tense + past participle – and the right tense for authorities, admin and headlines. Test yourself with business examples.

Teachers: use these diagrams

You are welcome to use these diagrams in your lessons and materials. Please credit Fluency Space with a link to this page.

Diagram: Fluency Space – fluencyspace.com/grammar/verb-tenses/passive-voice/

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